getACDDispositions
To get the Outbound dispositions list, it returns the event: onDispositions
nuxibaIntegration.getACDDispositions(1);
Event onDispositions
Returns the dispositions and subdispositions list.
LoadDisposition is a generic function to fill the 'selects' of dispositions and subdispositions
/**
* @description Dispositions and subdispositions list
* @event onDispositions
* @param {json} callDisposition {
* dispositions:[{id:int,finishPreview:int,keepOnDial:int,name:string,
* subDispositions:[{id:int,finishPreview:int,keepOnDial:int,name:string}]
* }]
* }
* @@example
* {
* dispositions:[
* {
* id:1, finishPreview:0, keepOnDial:0, name:"Gestion efectiva", subDispositions: null},
* {
* id:2, finishPreview:1, keepOnDial:0, name:"Numero Equivocado",
* subDispositions: [ {id:2, finishPreview:1, keepOnDial:0, name:"Numero Equivocado"}]
* }
* ]
* }
* @tutorial OutboundDispositions
*/
function onDispositions(disposition) {
console.log("onDispositions ", disposition);
printToConsole("onDispositions");
document.getElementById("selectDisposition").innerHTML = "";
let dispositionList = document.getElementById("selectDisposition");
let option = document.createElement("option");
option.text = "Select Disposition";
option.value = 0;
if (disposition.dispositions.length === 0) {
dispositionList.add(option);
} else {
for (i = 0; i < disposition.dispositions.length; i++) {
if (disposition.dispositions[i]) {
let option = document.createElement("option");
option.text = disposition.dispositions[i].name;
option.value = disposition.dispositions[i].id;
dispositionList.add(option);
}
}
}
dispositionList.addEventListener('change', function (event) {
var dispositionId = event.target.value;
var sub;
for (i = 0; i < disposition.dispositions.length; i++) {
if (disposition.dispositions[i] && disposition.dispositions[i].id == dispositionId) {
sub = disposition.dispositions[i].subDispositions;
break;
}
}
let subDispositionList = document.getElementById("selectSubDisposition");
subDispositionList.innerHTML = "";
let option = document.createElement("option");
option.text = "without SubDisposition";
option.value = 0;
if (!sub) {
subDispositionList.add(option);
console.log("selectSubDisposition", sub);
}
else {
for (var key in sub) {
if (sub.hasOwnProperty(key)) {
let option = document.createElement("option");
option.text = sub[key].name;
option.value = sub[key].id;
subDispositionList.add(option);
}
}
}
});
}
disposeACDCall
Disposition a call without callback which returns an on success event onDisposeApplied
nuxibaIntegration.disposeACDCall(1, 45, 45); // con sub-cualificación
nuxibaIntegration.disposeACDCall(2, 45); //Sin sub-cualificación
Evento onDisposeApplied
On sucess calls the next event
/**
* @description Cuando se realiza la aplicacion de calificar una llamada
* @see disposeCampaingCall
* @see reprogramCampaignCall
* @see disposeCampaingCall
* @see disposeCampaingCall
* @event onDisposeApplied
* @tutorial OutboundDispositions
*/
function onDisposeApplied() {
console.log("onDisposeApplied");
}